Questions? Call us: 306.249.1222

Shipping & Returns

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In-Store Pickup

During the online checkout process you will have the opportunity to select in-store pickup to have your item reserved at our retail location at 1818 Central Avenue. Choose in-store pickup if you would like to pickup in Saskatoon only.

Please allow 24 hours for your order to be fulfilled; you will receive an email confirmation once your order is packed and ready for you to pickup. Orders placed on Saturday, Sunday, or company observed (stat) holidays will not be processed until the following business day.

We suggest pickup within 30 days.

For more information on in-store pickup please call 306-249-1222 or email ecom@dutchgrowers.com

Domestic Shipping

Orders placed within Canada are shipped within 48 hours of processing via Canada Post at a flat shipping rate of $9.99. We will issue you a tracking number once we have sent out your order. You will be able to track your package once it is scanned in by the postal service.

Any order placed after 3pm CST Monday to Friday will be processed the following business day regardless of the shipping method.

Dutch Home Garden Fashion does not ship orders on Saturday, Sunday, or company observed holidays.

International Shipping

At this time Dutch Home Garden Fashion does not ship outside of Canada.

Returns

If you are not completely satisfied with your purchase, you have 15 days from the date of receiving your package to return for a full refund. Any items returned between 16-30 days after receiving will be issued in-store credit or exchange for the purchase price. Returns will not be accepted after 30 days. All returns will be refunded to your original form of payment. Items must have the original tags attached and be unworn, unused, and unaltered.

Please bring with you a copy of your order confirmation or receipt and a piece of ID.

At this time returns are only accepted in store. If you are unable to return your product in store please contact us to make other arrangements.

Gift Returns

Gift returns must be accompanied by the original sales receipt or gift receipt within 30 days from date of purchase. In-store credit will be given for purchase price.

Christmas Return Policy

Our Christmas returns policy begins on November 6, 2017, and items can be returned for in-store credit until January 6, 2018 with receipt.

Still have questions? Contact us at 306-249-1222 or ecom@dutchgrowers.com