During the online checkout process, you will have the choice to select curbside pickup to have your item reserved at our retail location at 1818 Central Avenue. Choose curbside pickup if you would like to pickup in Saskatoon only.
Please allow 48 hours for your order to be fulfilled; you will receive an email confirmation once your order is ready for pick up. Orders placed on Saturday, Sunday or company observed (stat) holidays will not be processed until the following business day.
Please pick up your order within 7 days of receiving the emailing stating that your order is ready for pick up.
For more information on contactless curbside pickup please call 306-249-1222 or email [email protected]
Delivery
At this time Dutch Growers will only deliver within Saskatoon. You will receive an email once your order is out for delivery. Delivery time is 48 hours after receiving your order. You will be called once the delivery person has arrived.
Shipping
Domestic Shipping
Orders placed within Canada are shipped within 48 hours of receiving your order via Canada Post, at a flat shipping rate of $14.99. We will issue you a tracking number once we have sent out your order. You will be able to track your package once it is scanned in by the postal service.
Any order placed after 3 p.m. CST Monday to Friday will be processed the following business day.
Dutch Growers does not ship orders on Saturday, Sunday or company observed holidays.
International Shipping
Currently, Dutch Growers does not ship outside of Canada.
Returns
COVID-19:
Returns For Purchases Made on or After May 19, 2020
All returns must be accompanied by a receipt.
The product must be in sellable condition in original packaging with original tags attached.
Effective May 19, 2020, items returned within 3 days of purchase will be issued a full refund for the purchase price in the same method of payment as the original purchase.
Items returned between 4-5 days after purchase will be issued in-store credit or exchange for the purchase price.
Returns are not accepted after 5 days of purchase.
Final sale on earrings, socks, undergarments, bodysuits, swimwear, cosmetics, hats, toques, hair accessories, houseplants, tropicals, custom arrangements, annuals, perennials, sod, bulbs, seeds, and wholesale accounts.
Any purchases made between April 13, 2020, and May 18, 2020, are deemed final sale.
Giftcards
Giftcards are non-refundable and non-replaceable if lost or stolen.
Warranty Information for Live Plants
No warranty on houseplants, tropicals, custom arrangements, annuals, perennials, sod, or wholesale accounts. All trees, shrubs, and evergreens are covered by Dutch Growers' One Year Guarantee from the date of purchase for the purchase price. All warranty returns must be accompanied by the dead plant and receipt. All trees, shrubs, and evergreens are only replaced once. Exchanges for trees, shrubs, and evergreens can only be returned if in the same condition as they were sold, for in-store credit and within 5 days of purchase
Still have questions? Contact us at 306-249-1222 or [email protected]
